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Best Characters for Shop Management

2026-10-25·8 min read

Quick answer: Put one traffic employee and one price employee in every shop. For free picks, use Baicang (or Skia, Chiz, or Daffodil) for traffic and Adler (or Haniel or Mint) for price. Upgrade the traffic employee to Level 5 first. If your shelf is built around one tag, switch to Aurelia, Sakiri, Lacrimosa, or Nanally.

Each shop takes two employees, and the right pair can raise your Cafe income a lot. This guide ranks the options by what their Life Skills actually do, so you can staff every shop without wasting Dreamless Seeds.

How Employees Work

A dish's income comes from its price multiplied by your shop's traffic. Every employee Life Skill raises one of those two numbers, so the best staff is a pair that covers both.

  • Each shop takes two employees.
  • Each Life Skill has five levels. Level 1 is the main effect, Levels 2 to 4 reduce ingredient use, and Level 5 upgrades the main effect.
  • Skills that read tags only work when your shelf has enough matching dishes. A tag character on the wrong shelf does nothing.
  • Life Skills are upgraded with Dreamless Seeds, which come from Daily Quests and Management Guide rewards. Daily supply is limited.

See The Cafe by Origen for shop unlocks, the menu, and furniture.

Best Characters at a Glance

RoleCharactersLevel 1Level 5
Flat trafficBaicang, Skia, Chiz, Daffodil+18 traffic+27 traffic
Flat price (every dish)Adler, Haniel, Mint+0.12 Fons per dish+0.18 Fons per dish
Beverage tagAurelia+1% traffic per Beverage tag+1.5% per 2 Beverage tags
Dessert tagLacrimosa+1% price per Dessert tag+1.5% per 2 Dessert tags
Main Dish tagNanally+0.2 Fons per Main Dish tag+0.3 Fons per 2 Main Dish tags
Identical tagsSakiri+0.12 Fons per dish+0.3 Fons on dishes with 3 identical tags

Edgar is a flat traffic unit too, but one guide says he's weaker at low levels, with +18 until Level 3 and +27 at Level 5. His details aren't confirmed yet, so use him last.

Best Free Picks

Every account can use these seven characters. A roster built only from them still gets most of the way to the income ceiling.

Traffic: Baicang, Skia, Chiz, or Daffodil

All four give the same +18 to +27 traffic, so in the shop itself it doesn't matter which you pick. Choose by what else they do:

  • Baicang is the safest default. His combos also persist in Owner's Selection.
  • Skia adds +50% customer patience in Owner's Selection.
  • Chiz raises prices with each correct dish in Owner's Selection.
  • Daffodil makes expensive menus appear more often in Owner's Selection.

Price: Adler, Haniel, or Mint

All three add the same flat bonus to every dish, so none of them depends on your shelf.

  • Adler is the best pick if you also play Owner's Selection, because he auto-prepares coffee there.
  • Haniel is the safest pick if you change your menu often. His bonus applies to every dish regardless of tags. He has no Owner's Selection bonus, so one guide ranks him lower overall.
  • Mint gives combo tips in Owner's Selection.

Tag-Based Picks

These characters can beat the flat units, but only when your shelf is built around their tag. Check your shelf before you assign them.

CharacterShelf you needNotes
Aurelia3 Beverage-tagged dishesAdds traffic. Also gives tips when customers leave.
Sakiri3 Beverage-tagged dishesHer Level 5 bonus needs dishes with 3 identical tags.
Lacrimosa2 Dessert-tagged dishesLimited character. Converts Dessert slots into a price bonus.
NanallyMain Dish tagsOne guide says she pairs well with Baicang.

Two more characters are worth knowing about, but each comes from a single guide:

  • Shinku is described as the top price unit in Version 1.3 and needs the same 3 Beverage tags. Her exact numbers are TBD.
  • Hotori has a Level 6 Bond Decor that adds 1% to base total traffic. The decor stacks on top of your price bonuses, but this is also a single source.

We don't have a verified comparison between a tag unit and a flat unit. To test it yourself, swap the employee in Shop Management and compare the total revenue before and after.

Best for Owner's Selection

If you play the active mini-game, a few employees also help there. Passive income is the same either way, so treat this as the tiebreaker.

CharacterOwner's Selection effect
BaicangCombos persist
Skia+50% customer patience
ChizEach correct dish raises prices
AdlerAuto-prepares coffee
MintCombo tips
AureliaTips when a customer leaves
Haniel and EdgarNo special bonus

See City Stamina and Hobbies for how Owner's Selection spends your Stamina.

Which Pair Should You Use?

Your situationBest pair
New player, free rosterBaicang + Adler
You change your menu oftenHaniel + any flat traffic unit
Beverage-heavy shelfAurelia + Sakiri
Dessert-heavy shelfLacrimosa + a flat traffic unit
Main Dish-heavy shelfNanally + Baicang
You play Owner's SelectionAdler + Baicang, Skia, or Chiz

If you don't know which shelf you're building, start with the flat pair. It works with any menu.

Upgrade Order

  1. Unlock Level 1 on one employee in every shop. Don't pour everything into one character first. Early levels give the biggest gains, and a shop with no employee skills earns less.
  2. Put at least one employee with ingredient savings in each shop. A shop that runs out of stock earns nothing.
  3. Push traffic units to Level 5. Going from +18 to +27 is a 50% boost to that skill, and it multiplies against every price bonus.
  4. Push price units to Level 5. The bonus goes from +0.12 to +0.18 on every dish.
  5. Upgrade tag units last, unless your shelf is permanently built around their tag.

Dreamless Seeds are limited each day, so spread them across several shops. See How to Earn Fons Fast if you need Fons for the shops themselves.

Common Mistakes

  • Using two price employees or two traffic employees in one shop. Price and traffic multiply, so you want one of each.
  • Assigning a tag character without the matching tags. Aurelia, Sakiri, Lacrimosa, and Nanally do nothing until the shelf has enough matching dishes.
  • Maxing one character first. An empty shop earns less than a shop with a Level 1 employee.
  • Ranking characters by star ratings alone. Many ratings also count Owner's Selection, so a character can rate low and still be a good cafe pick, like Haniel.
  • Forgetting to restock. No employee helps a shop that has run out of ingredients.
  • Not testing a swap. Reopen Shop Management and compare total revenue to confirm the new employee works.

FAQ

Who is the best character for shop management? There's no single best, because every shop needs a pair. Baicang for traffic and Adler for price is the best free setup.

Do I need limited characters? No. The seven free flat-bonus units cover most of the benefit. Lacrimosa and Shinku are limited characters, and they only pay off with a matching shelf.

How many employees can a shop have? Two. One price unit and one traffic unit is the best split.

Do employees help while I'm offline? Yes. Their Life Skills affect the shop's passive income, and the Cafe earns while you're away.

Which Life Skill level matters most? Level 1 on every shop first, then Level 5 on the traffic units.


This guide is compiled from player guides written for Version 1.3, and some details differ between sources. We haven't confirmed whether the new Version 1.4 characters help shop management. We update it as each detail is confirmed in-game.